District Office Field Representative/Caseworker
North Coast Democratic Member of Congress seeks a motivated, organized, and affable person to serve as a field representative/caseworker in the Representative’s district office. This position acts as a liaison to federal, district, and local agencies for the Congressman and constituents and answers casework correspondence and verbal communications with constituents.
Candidates must be comfortable working with the public, have excellent oral and written communication skills, problem solving abilities, and have completed a bachelor’s degree or equivalent. Work experience is preferred, and strong academic credentials are required.
E-mail a resume and cover letter to CA02.Requests@mail.house.gov with the subject line “CA02 Field Representative/Caseworker.”
ESSENTIAL JOB FUNCTIONS:
Acts as the representative for the Congressman within his or her area of responsibility including answering casework correspondence, meeting with constituents, verbal communications with constituents, and serving as a liaison with federal, district, and local agencies;
Informs the Congressman and the District Director of all happenings in his or her assigned issue areas by screening district media sources and interacting with constituents;
Handles casework assignments;
Acts as a liaison to local, state and federal officials and other persons or groups to form effective relationships for the Congressman;
Assesses casework for problems requiring legislative action and makes recommendations to the District Director and Scheduler;
Monitors scheduled district meetings for the Congressman with constituents;
Works well under pressure and handles stress;
Works a flexible schedule including long hours, nights and weekends; and
Performs other duties as assigned.
EDUCATION (OR EQUIVALENT EXPERIENCE):
Full-time experience preferred; strong academic credentials required; extensive community relationships desired.
Bilingual: English/ Spanish is preferred but not required
SKILLS AND KNOWLEDGE REQUIRED:
Strong oral and written communication skills;
Thorough knowledge of local, state and federal agencies and departments;
Knowledge of all issues and events in the district in which the Congressman is involved;
Ability to work cooperatively and courteously with others;
Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner;
Thoroughness and careful attention to detail;
Ability to exercise discretion and independent judgment in fulfillment of casework responsibilities;
Knowledge of office policies, practices, procedures, and computer applications.
Work is mainly performed in an office environment, but the Field Representative will often need to attend and participate in meetings and public functions out of the office including evenings and weekend events. Noise levels are usually moderate; and
Ability to work in a small work station without an expectation of privacy.
Work is currently remote due to COVID-19